Customer Loyalty: A Whole New World
The web is changing the way companies build loyalty with their customers and how they leverage their most passionate customers to help build their brand. Creativity is key, so here are a few examples...
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Not all customers are created equal. In a digital world you have three kinds of loyal customers. Those who love you, but keep it to themselves, those who love you and tell their friends and family—and...
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4 Ways to use the Content Your Brand Advocates Are Creating
Brand Advocates love… You Social Media Helping others So don’t waste their efforts, here are some great ways to leverage the power of your brand advocates: Punch Up Your Landing Page:...
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Quick Tips to Build Stronger Brand Advocate Relationships
Free Tickets: Give them free tickets to your events. Google Hangouts: Have them join you in a Google Hangout. Beta Tests: Ask them to participate in beta tests of new products. More Free Tickets: Give...
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Customer Loyalty in a Digital World – December 10, 2013
Join us on Tuesday, December 10th at the Clermont Chamber of Commerce to Learn How to Keep Your Customers Loyal The world of business is changing more than any time since the industrial revolution,...
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Customer Loyalty in a Digital World – May 22, 2014
Join us on Thursday, May 22nd at the Cincinnati AMA to Learn How to Keep Your Customers Loyal The world of business is changing more than any time since the industrial revolution, unfortunately, these...
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Customer Surveys Done Well…
Are you using customer surveys to harass you customers? Stop that. I’ve seen so many bad customer surveys over the past few weeks that I’m writing this at 4am on a Tuesday morning. If you’re going to...
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Alan Beaulieu Speaks in Cincinnati November 2014
Coming Trends I attended the 2014 Annual Manufacturing and Distribution Seminar in Cincinnati on Wednesday. Alan Beauleau, the internationally recognized economist who’s made a career out of...
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An Apple and a Pile of Flowers: Steve Jobs the Business and Personal Impact
Steve Jobs Memorial Cincinnati, Ohio. Photo by Beth Robeson As a business owner and a marketer I have always admired Steve Jobs’ ability to stay true to the Apple Brand in every aspect of his...
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Landing Page Best Practices
10 Techniques to Increase Conversions Lose The Navigation: If you really want to increase your conversions you need to get rid of your site navigation. Crazy? Maybe, but removing your navigation links...
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Renewables Work Event
We were proud to be a sponsor and the photographer for the first ever Renewables Work event on April 18th. Cincinnati is leading the way to an energy independent future with one of the only net-zero...
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